Fill gaps from assistant conversations: static file 404 troubleshooting

[mintlify]

Summary

Add a help center article that walks through why a static file committed to a docs repo can return 404 at its expected URL.

Changes

• New page help-center/static-file-not-served.mdx covering URL/path mismatch, unsupported file types, size limit, authentication, .mintignore and auto-ignored directories, and redeploy timing.
• Registered the page in the Help center group in docs.json.

Context

Assistant conversations in the last week included a strongly negatively-rated thread where a user's .json file at the repo root was not being served. Existing coverage in /create/files only lists the auth and 20 MB caveats; users hitting other causes (path mismatch, mintignore, auto-ignored directories, unsupported extension, pre-deploy) had no single troubleshooting entry point. The new page is indexed for search and the assistant but excluded from the sidebar per the help center convention.

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Note

Low Risk
Documentation-only addition with no product, auth, or data-handling changes.

Overview
Adds a searchable Help center article that walks users through why a committed static file (JSON, PDF, image, etc.) can return 404 at its expected URL.

The page covers path/case mismatches, unsupported or Enterprise-only extensions, the 20 MB limit, authentication blocking direct file URLs, .mintignore and auto-ignored directories, and needing a successful deploy after adding the file. It is registered in the hidden Help center nav for English, Spanish, French, and Chinese.

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[mintlify]

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Project	Status	Preview	Updated (UTC)
tomee	🟡 Building	–	Aug 21, 2026, 6:12 PM

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