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1 change: 1 addition & 0 deletions content/docs/features/payments/meta.json
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Expand Up @@ -11,6 +11,7 @@
"external-payment-methods",
"authorize-and-capture-payments",
"disputes-guide",
"risk-screening",
"block-lists",
"payment-failure-cascading",
"transaction-response-codes"
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32 changes: 32 additions & 0 deletions content/docs/features/payments/risk-screening.mdx
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---
title: "Risk Screening"
description: "Set your risk tolerance and review blocked checkout attempts"
---
## Risk Screening

Next Commerce scores every checkout from 0 to 100 before payment is taken. If a checkout's score is above your store's risk tolerance, the payment is declined and no order is created.

## Review Blocked Checkouts

Go to **Payments > Risk** to review checkout attempts that were blocked by risk screening. The list shows each attempt's:

* Risk review ID
* Customer email address
* Risk score
* Amount
* Card ending
* IP country
* Date and time

Search the list by customer email address, then select **View** to open a risk review.

The risk review compares the checkout's risk score with the store's risk tolerance and confirms why the attempt was blocked. **Risk Signals** shows the factors that raised or lowered the score. Select **All Reviewed Data** to inspect the available IP address, email, card, billing, and shipping details for the attempt.

## Set the Risk Tolerance

Go to **Settings > Payments**, then find the **Risk** section. Use the **Risk Tolerance** slider to choose a value from 10 to 90:

* **10** is the strictest setting. Lower values block more potentially legitimate customers.
* **90** is the most permissive setting. Higher values allow more potentially fraudulent checkouts through.

Next Commerce recommends a risk tolerance of **50**. After choosing a value, select **Save Changes**.
14 changes: 14 additions & 0 deletions content/docs/manage/subscriptions-guide/managing-subscriptions.mdx
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Expand Up @@ -6,6 +6,20 @@ description: "Manage individual subscriptions in your store"

From the **Subscriptions** menu you can view and access all subscriptions, and perform certain management [**Actions**](/docs/manage/subscriptions-guide#subscriptions-list-actions) on one, or multiple subscriptions in bulk.

## Change payment gateways in bulk

To move several subscriptions to another payment gateway, open **Subscriptions**, select the subscriptions on the current page, then choose **Actions > Change Payment Gateway**. The new gateway will process each selected subscription's next renewal and all future renewals.

Before making the change, confirm that the destination gateway supports every selected subscription's currency. A subscription cannot move to a gateway that does not process its billing currency.

The list action applies to the subscriptions selected on the current page.

<Callout type="info" title="Use an AI agent for larger migrations">

For a migration that spans multiple pages, ask an AI agent with the NEXT skills package to run the [Bulk Subscription Updates skill](https://github.com/NextCommerceCo/skills/tree/a9221c9df56473b5b05fd0f98db37b867cee2767/next-bulk-subscription). This workflow runs outside the Dashboard and updates subscriptions through the Admin API. Have the agent run a dry run first, then review the proposed changes before approving updates to live subscriptions.

</Callout>

## Subscription Details View

Click **View** to see the Subscription Details view, which displays an overview of the Subscription, the items contained in it, the orders history, any events that have taken place during its lifecycle on the Timeline, with available actions to manage it.
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